Refund and Returns Policy
Date of last update: August 15, 2025
At The Venus Rose, every service, product, and creation is prepared with deep care and intention. Because of the personal, energetic, and customized nature of this work, all sales are final. By booking or purchasing from The Venus Rose, you agree to the terms below.
Services (Reiki, Hypnosis, Readings, Healing Sessions)
- No refunds are issued once payment has been received — this applies whether or not the service has been delivered.
- No refunds are issued for buyer’s remorse, change of mind, or dissatisfaction with perceived results.
- Please read all service descriptions thoroughly before booking to ensure the session aligns with your needs.
- You may reschedule with at least 24 hours’ notice before your appointment.
- Rescheduled appointments must be completed within three (3) months of the original booking date. After three months, the session will be forfeited, and a new booking at the current rate will be required.
- Less than 24 hours’ notice or a no-show will result in forfeiting your session fee.
- If The Venus Rose (Nicole Quiroz) needs to reschedule, you will be offered a new appointment time within the same 3-month window.
Digital Products (Guided Meditations, Courses, Downloads)
- All digital product sales are final once payment is made.
- No refunds are provided for change of mind or buyer’s remorse.
- If you experience technical issues accessing your product, please contact [your email] within 7 days of purchase so we can resolve it.
Physical Products (Crystals, Candles, Ritual Items)
- Returns are accepted only if the product arrives damaged or defective.
- You must email [your email] within 7 days of delivery with your order number and photos of the issue.
- Replacement or store credit will be offered at our discretion.
- No returns or refunds are offered for buyer’s remorse.
Legal & Liability Disclaimer
We make no guarantees as to specific outcomes or results. You agree not to hold The Venus Rose or Nicole Quiroz liable for any perceived lack of results or changes.
By purchasing a service, you acknowledge that all energy work, readings, and healing services offered by The Venus Rose are intended for personal growth and spiritual support only. They are not a substitute for medical, psychological, legal, or financial advice.
If you have any questions, please fill out the contact form.